Automating IT to Empower Ridiculous
Geographical Growth
Case Study by ITPrepared
The Client
Based in US, in the New York Metro Area, our client is a fast growing healthcare start-up that offers an alternative to expensive, crowded emergency rooms with long wait times. Having the ambition to lead the fast-growing U.S. urgent care market, our client’s entire business model revolves around their ability to deploy unprecedented geographical growth and to allocate physicians in less than 15 minutes from the pacient’s walk-in moment.
Our Share Mission
ITPrepared has been the main IT support contractor for the client since 2016. Aside from regular monitoring and reactive support, our mission has been to improves the speed of the client’s IT without compromising security and patient experience. For this care study, we will focus on the particular objectives to assist the client in their goal to reduce the time required to set-up and manage a clinic.
Client Challenges

Action point: automate the new serves deployments by reducing the time required to deploy the IT for a new clinic, from 1 business day to 3 hours.
Automate new server set-up deployment


2. Real time = Real world calculated execution time (human resources get reallocated during Sys Ops time)
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